Wednesday, 8 November 2017

Article 14 "Listening in and out: Listening to customers and employees to strengthen an integrated market-oriented system"



Listening in and out: Listening to customers and employees to strengthen an integrated market-oriented system

Building on theory from marketing, management, and communications, the impact employee beliefs about the organization's listening environment was shown to relate to both the external market orientation and the individual's performance and commitment to the organization. 

               Service is the most basic thing sold by entrepreneurs good entrepreneurs, especially service entrepreneurs because there is no one business in this world who do not use the service. Then, Soul Share (Generous) is one strategy that is done through a generous attitude, this is done for the purpose of loyal customers or loyal to us.


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